🧾 Privacy Policy

Effective date: October 16, 2025
Company: SuperPanelSmm LTD
Email: info@superpanelsmm.top
Location: United Kingdom

1. Introduction

At SuperPanelSmm LTD, accessible from https://superpanelsmm.top, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect and process the following data:

• Account information: name, email, password, and payment details.
• Order information: social media links, selected services, and delivery preferences.
• Payment data: handled securely through third-party processors (PayPal, Stripe, SEPA).
• Technical data: IP address, browser type, operating system, and cookies.

3. How We Use Your Information

We use your data to:

• Process and complete your orders.
• Communicate updates, invoices, or service information.
• Improve website performance and user experience.
• Detect fraud, abuse, or unauthorized access.

4. Data Security

We use SSL encryption and secure databases to protect your information.
Sensitive data such as passwords and payment details are encrypted and never stored in plain text.

5. Data Sharing

We do not sell or share personal data with third parties except for:

• Payment processors: PayPal, Stripe, and SEPA partners.
• Technical services: hosting, analytics, and email systems used to operate the website.

6. Cookies

We use cookies to enhance site functionality, remember user preferences, and analyze performance.
See our Cookie Policy for details.

7. Your Rights (GDPR & UK Data Protection)

You have the right to:

• Request access or deletion of your data.
• Request correction of inaccurate data.
• Withdraw consent for marketing at any time.

Requests can be made via info@superpanelsmm.top.

8. Updates to This Policy

We may update this policy from time to time. The revised version will always be available on our website.

⚖️ Terms of Service

Effective date: October 16, 2025
Company: SuperPanelSmm LTD (United Kingdom)

1. General Terms

By accessing superpanelsmm.top, you agree to these Terms of Service. If you do not agree, please do not use the website.

2. Service Description

SuperPanelSmm LTD provides social media marketing (SMM) services, including likes, followers, views, and other engagement tools.
We are not affiliated with Instagram, TikTok, YouTube, Facebook, or any other social media platform.

3. User Responsibilities

• You agree not to use our services for illegal, abusive, or harmful purposes.
• You must provide valid information when placing an order.
• You are responsible for ensuring that your social media accounts comply with each platform’s Terms of Use.

4. Payments

Payments can be made via PayPal, Stripe, or SEPA bank transfer.
All prices are in USD or EUR (depending on region) and may change at any time.

5. Refunds & Refill

Refunds or refills are subject to our Refund & Refill Policy.

6. Delivery

Estimated delivery times are displayed on the order page, but may vary based on external conditions or platform updates.

7. Limitation of Liability

SuperPanelSmm LTD shall not be held responsible for:

• Account suspensions or drops caused by social platform updates.
• Delays due to technical or third-party issues.
• Misuse or unauthorized access to your account.

8. Account Termination

We may suspend or terminate any user account found in violation of our terms or involved in fraudulent activity.

9. Governing Law

These Terms are governed by the laws of the United Kingdom.

💳 Refund & Refill Policy

Effective date: October 16, 2025

1. General Rules

Once an order has been placed and started, it cannot be canceled or refunded unless there is a proven delivery issue.

2. Refund Conditions

You may request a refund if:

• The service has not started within 72 hours.
• The delivered quantity is significantly lower than ordered.
• The order was placed twice accidentally.

Refunds will be credited to your SuperPanelSmm account balance or returned to your original payment method (depending on the case).

3. Refill Conditions

If you experience drops in followers, likes, or views within the refill period (shown on the service description), we will automatically or manually refill the service once verified.

4. Exceptions

No refunds for wrong URLs, private accounts, or invalid service selection.

5. Contact

Refund requests must be sent to info@superpanelsmm.top with the order ID and proof of issue.

🍪 Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device to help improve your browsing experience.

2. Types of Cookies We Use

• Essential cookies: Required for basic site functionality.
• Analytics cookies: Help us understand user behavior (e.g., via Google Analytics).
• Preference cookies: Remember user settings and language.

3. Managing Cookies

You can disable cookies from your browser settings at any time.
However, some functions may not work properly without them.

4. Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

⚠️ Disclaimer & Risk Notice

1. No Affiliation

SuperPanelSmm LTD is not affiliated, associated, or endorsed by Instagram, Facebook, TikTok, YouTube, or any other social platform.

2. Use at Your Own Risk

All services are provided “as is”. We cannot guarantee that social media platforms will not modify their systems in ways that affect performance or results.

3. Possible Risks

• Decrease in followers or engagement over time.
• Platform algorithm changes.
• Account suspensions or limited visibility.

4. Liability

SuperPanelSmm LTD is not responsible for direct or indirect damages resulting from misuse of our services or platform updates.